Legal
Terms of Use
Last updated: April 30, 2026
Welcome to NeuroFamily Lab. By using our website or purchasing our products, you agree to the following Terms.
1. About Us
NeuroFamily Lab provides digital educational tools and printable resources designed to support families in everyday life. We are based in British Columbia, Canada.
2. Digital Products
All products are digital downloads unless otherwise stated. No physical item will be shipped. After purchase, access instructions will be provided through our checkout platform.
3. Personal Use License
Unless otherwise stated, purchases are for personal household use, one family unit, and non-commercial use. Products may not be resold, redistributed, shared publicly, or uploaded to file-sharing platforms.
4. School & Organisation Use
Use by schools, teams, classrooms, organisations, or multiple users may require an additional license. Please contact us for licensing options.
5. Refunds
Due to the nature of digital products, all sales are generally final once files have been delivered or accessed. If you experience a technical issue or accidental duplicate purchase, please contact us and we will do our best to help.
6. Educational Use Disclaimer
Our products are educational resources intended to support routines, communication, planning, emotional awareness, and family systems at home. They are not a substitute for professional diagnosis, therapy, medical treatment, or individualized care.
7. No Guaranteed Results
Every child and family is different. Results vary depending on many factors. We do not guarantee specific outcomes.
8. Intellectual Property
All content, designs, text, downloads, branding, graphics, and materials remain the property of NeuroFamily Lab unless otherwise stated. Unauthorized reproduction or resale is prohibited.
9. Pricing & Taxes
Prices are listed in CAD. Applicable taxes may be added at checkout according to location and platform requirements.
10. Limitation of Liability
To the maximum extent permitted by law, NeuroFamily Lab shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.
11. Changes to Terms
We may update these Terms occasionally. Updated versions will be posted on this page.
12. Contact
Questions? Contact us at info@neurofamilylab.com. These Terms are governed by the laws of British Columbia and applicable laws of Canada.